LiveRental is first and foremost a dynamic team with a passion for events. Structured around 3 main areas – Consulting, Technical and Support – our 27 employees are committed to providing each of our customers with a quality service that fits with their deadlines and constraints. Find out more about our teams and how our company is structured:
They are LiveRental's face and voice. Throughout your collaboration with our company, you can rely on our project managers to act as your single point of contact. Responsible for advising you, drawing up quotations, managing the project, monitoring settings, tracking orders and managing after-sales issues, they will be able to answer all your questions and get you any expert help you may need from our technical or support staff. Our project manager team is young, dynamic and motivated, so feel free to share your questions, doubts and expectations with them – they'll be sure to do their very best for you!
Our IT rental business is unique, and so is our technical team!
Responsible for setting parameters, preparing orders, managing returns, assembly and packaging, every day they orchestrate the prepping of dozens of custom orders to very tight deadlines.
As specialists in iOs, Android and Windows, our IT technicians configure the rented tablets or computers based on the setup requested by our customers. Every day, our returns team checks the equipment returned from hire to check its condition and to get it back in service again as soon as possible. Our service technician repairs and maintains broken or faulty tablets, and our packaging staff carefully provide protections for our devices, ready for transport.
Our third team, Support, provides our customers and all our employees with effective support to help them work more effectively together. Our logistics manager organises our flows and customs clearance throughout Europe. Our project managers are responsible for managing major events and coordinating the teams involved in large projects. Our administrative department handles invoicing, payment allocation and contract monitoring. Our technical support provides effective solutions to problems of use, compatibility or connectivity. All these skills enable us to offer a complete range of services that are highly reliable.
Whatever your event is or however big it is, you can ask LiveRental to send out an internal technician to install, repair, assemble or dismantle the equipment you've rented. This service, which is subject to a fee, is ideal for large events or when users are unsure of how to install or operate the equipment without assistance. This flexible, multi-skilled team is used to working at large events, and has all the equipment needed to do the job. Last but not least, for more critical support, you can ask your project manager to send a maintenance technician to provide permanent on-site assistance so that they can respond if there are any breakdowns.
Whatever the size of your event or its type, you can ask Liverental the secondment of an internal technician for the installation, the return, the installation or the removal of the material taken in hiring. This service subject to invoicing can be completely adapted to the large events or when the users are not certain to know how to install or make function the material without assistance. This flexible, multi-skilled team is used to working at large events and has all the equipment needed to do the job. Finally, for the most sensitive applications, you can ask your project manager to second a maintenance technician to provide permanent on-site support in the event of a breakdown.